Your questions answered
Why should I choose PhoenixFT for my ACCA training?

At Phoenix FT, we always and without compromise put ‘you’ the student first. Each member of our team is a specialist in their field. Their main focus is supporting and educating you on everything you need to know for the exam. They will be there every step of the way, allowing you to feel confident on the exam day.
How can I contact my tutor if I’m studying online?

If you’re studying online, you can contact your tutor directly via WhatsApp whenever you need support. Your tutor’s WhatsApp number and contact details will be included in your joining instructions, which you’ll receive before your course begins.
When do I have to register with ACCA?

You don’t need to be registered with ACCA before starting your studies at PhoenixFT. However, you must complete your ACCA registration before you can book your exams. Registration typically takes around 10 working days, so we recommend registering well before the exam entry deadline.
What is the PhoenixFT Lifetime Resit Guarantee?

Our Lifetime Resit Guarantee is available to students enrolled on our face to face study package. If you meet the eligibility criteria, including maintaining 100% face-to-face attendance and attempting your official exam, you’ll be able to retake the whole course with us free of charge if you don’t pass. Terms and conditions apply.
Can I start studying the ACCA straight after school?

Yes, we encourage this. If you know that you want to be an accountant and you are ready to start then we have a programme that is designed especially for you called our Jumpstart Programme.
What is the fee for delivering study materials?

Delivery fees vary depending on your location. Delivery charges start from AED 55. Please contact our team for an exact delivery quote based on your address.
Where can I take my On-Demand CBE? (BT, MA, FA and LW)

You can take your exam at any CBE centre. You can find these listed on the ACCA website. We are an approved CBE centre located in Central Park Towers. Email us at dubai@phoneixft.com to find out our CBE availability.
When can I take my On-Demand CBE? (BT, MA, FA and LW)

You can take your CBE whenever you want. They are on demand so you can select a time and day that suits you.
What study packages are available to me?

We have many different study packages available to you. Whether you want to study face to face or online we have you covered. Click on the following link to see the different options: https://www.phoenixft.com/courses/acca/
What should I do if I have a problem booking my exam?

Contact the ACCA directly on their toll free number – 800035703172
What is the ACCA course?

The Association of Chartered Certified Accountants (ACCA) Qualification is the world leading accountancy qualification for aspiring financial professionals – providing students with the skills, knowledge and values to have successful careers and lead the organisations they work with into the future.
What happens during an On-Demand CBE? (BT, MA, FA and LW)

You will arrive at our exam centre and the invigilator will talk you through the process, and show you how to use the software. Once you start the exam you will have two hours to complete all the multiple choice questions. When you have finished or once time expires the exam will end and you will be given an instant result. The pass mark is 50%.
How should I prepare for a CBE?

Our courses provide you with everything you need to prepare for your CBE. You will receive world class training, high quality materials, and mock exams that replicate the real exam to make sure you are fully prepared when test day comes along.
How many years does it take to complete ACCA?

The ACCA qualification takes an average of 3 – 4 years to complete. It is possible to complete the examination part of the ACCA qualification in 2 years but a minimum of 3 years work experience is also required to become an ACCA member
Can you provide me with an internship?

Here at phoenix, we have a recruitment division that works solely with PhoenixFT students. We have many job opportunities available, and if there is a role that interests you, we will help tailor your CV, put you forward for the position and prep you for any interviews.
Can I work and study at the same time?

Yes, we have designed our courses to be as flexible as possible to give you the option to fit studying around your life.
Can I get a degree with the ACCA?

Yes, the ACCA allows you to get both a Bachelors and a Masters degree alongside the ACCA. We provide mentorship for both options. Contact us for more information regarding the mentorship programmes.
What is the PhoenixFT Lifetime Pass Guarantee?

The Lifetime Pass Guarantee is only applicable to Gold and Platinum Packages. Students who maintain 100% face-to-face attendance of the course will be eligible. If they attempt their official exam and are successful then we will provide them with the tuition again, free of charge. Terms and Conditions apply.
How do I contact my tutor?

When you enrol onto a course, you will be provided with joining instructions. These will give you all the details you need to connect with your tutor. You can contact them through phone, email, and Whatsapp. We find voice notes to be the most effective way of clearing any doubts you may have.
Is there a time limit on completing the qualification?

The ACCA has a seven-year rule however this only applies to the strategic papers. Once you have completed your first strategic exam, you will have seven years to complete the remaining three. If you do not complete them in this time, you will have to start them again. For more information click on the following link: https://www.accaglobal.com/uk/en/student/getting-started/rules-and-regulations-for-students/time-limits.html
When do I have to register with the governing bodies?

We do not require you to be registered with the ACCA to start your studies but you need to be registered with the ACCA in order to book your exam. It takes approximately 10 working days to register with the ACCA, so please ensure to leave enough time prior to the exam entry deadline.
What is my ACCA institute Registration Number?

You will be provided an ACCA registration number once you register with the ACCA. This is a unique code that identifies you as a ACCA Student. The ACCA will email you with this number and you will use it to log into your MyACCA account.
What is the fee for delivering materials?

1 Book – 35 AED
2 Books – 45 AED
3 Books – 55 AED
When will I receive my materials?

If you are taking a face-to-face course with us you will receive them on the first day of your course. Alternatively, if you are studying online, you can either come and pick them up from our office in Central Park Towers, or we are happy to courier them to you.
What study materials are included in the price?

Everything you need for the course is included in the price. You will receive our PhoenixFT study notes and a branded exam kit.
Where can I find course prices?

All of our course fees are visible on our website but keep an eye out for our Early Bird Discounts. You can see our fees at the following link: https://www.phoenixft.com/fee-structure
How can I pay for my course?

Once you have booked onto the course through our website, we will send you a payment link to your registered email address.
Are the ACCA Fees included in the course price?

No, the ACCA fees need to be paid separately through your MyACCA account.
Am I entitled to any exemptions?

This depends on your previous education. Some degrees and professional qualifications will give you exemptions. You can check this by using the ACCA exemption calculator. Click the link below :
https://www.accaglobal.com/gb/en/help/exemptions-calculator.html
How many times can I attempt an exam?

There is no limit. You can take the exam as many times as you need.
How do I prepare for On-Demand CBEs (BT, MA, FA and LW)?

We will give you everything you need to prepare for your CBE. We believe the best way to prepare for these exams is practice, therefore we incorporate this throughout the course. Before taking the exam, we will give you an official invigilated mock exam. Only once you have passed this will we advise you on taking the real exam.
What types of questions appear on On-Demand CBEs (BT, MA, FA and LW)?

All On-Demand exams consist of multiple choice questions and objective test questions (e.g. fill in the blank, calculate the number, etc.).
How many years does it take to complete ACCA?

10 years